• North Carolina Office
  • Connecticut Office
  • Main Office
  • Central Dispatch
  • 984-255-0662
  • Atlantic Ave Raleigh, North Carolina 27601
  • 203-945-0020
  • Cherry st Milford, Connecticut 06460
  • 888-294-9484
  • 3716 NE 168th st N Miami, FL 33160
  • 888-295-1467
  • 600 NE 185th st Miami, FL 33179

Cancellations and refunds

Move Quick Cancellation Policy

THE INITIAL DEPOSIT IS REFUNDABLE AFTER PLACING THE RESERVATION AS LONG AS I AM AT LEAST 7 DAYS FROM ORIGINAL PICK UP DATE. ANY CHARGE BACK ON MY DEPOSIT WILL BE CONSIDERED SERVICES RENDERED AND CUSTOMER IS THEREFORE FORFEITING THEIR DEPOSIT AND MOVE QUICK INC WILL NOT BE LIABLE TO FACILITATE ANY HOUSEHOLD GOOD SHIPPING. AS THE CUSTOMER, I AGREE THAT ANY REFUSAL OR DENIAL OF SERVICE, EITHER VERBALLY IN PERSON OR OVER THE PHONE, WILL BE TREATED AS A LATE CANCELLATION MADE OUTSIDE OF THE CANCELLATION WINDOW. I UNDERSTAND THAT NO REFUND WILL BE ISSUED IF I REFUSE OR DENY SERVICE ON THE DAY OF PICK UP. ALL REFUND REQUEST MUST BE SUBMITTED IN WRITING TO SUPPORT@MOVEQUICK-INC.COM AT LEAST 7 DAYS PRIOR TO THE ORIGINAL PICK UP DATE.

REFUNDS ARE ISSUED TWICE A MONTH
CANCELLATIONS THAT ARE MADE MORE THAN SEVEN (7) BUSINESS DAYS PRIOR TO THE ORIGINAL SCHEDULED MOVING DATE ARE ELIGIBLE FOR A FULL REFUND OF PAID DEPOSIT. CANCELLATIONS MADE LESS THAN SEVEN (7) DAYS PRIOR TO MOVE DATE OR ON MOVE DAY WILL BE CHARGED THE FULL DEPOSIT.

Process of cancellation
  1. Send email to: Support@movequickinc.com stating your job number and brief explanation of reason.
  2. Wait for reply with date of refund to be issued.